You may be aware that bullion dealers, like banks and other financial institutions, have certain obligations under Australia's Anti Terrorism and Money Laundering legislation.

AUSTRAC, the government agency responsible for ATML requires us to "know our customer" through third party verification of a licence or passport.


What are the purchase thresholds?

By law, bullion dealers are required to verify client identity for purchases over $5000.


Will my ID be sent to AUSTRAC?

We do not provide customer information to AUSTRAC or any government agency unless the transaction is deemed suspicious.


Can I make a purchase prior to submitting my ID?

You can make a purchase from BULLIONMARK and lock in your prices prior to sending us your ID.  However, we cannot ship your order until the ID is on file.


What are the ID verification requirements?

The ID verification obligations will be emailed to you automatically, once you have reached the threshold.

ID verification form and instructions.

If your intended purchase is for a self managed superfund, company or trust, we will need the abovementioned form completed for each beneficial owner and a copy of the administrative details of the articles of association or trust deed.


How do I send the ID forms to BULLIONMARK?

Please make a colour scan or digital photograph of your verified form and send to us by email.  Fax copies cannot be accepted. If you do not have a scanner or digital camera, please send the originals by mail.  Mailing Address is PO Box 10818 Brisbane Queensland 4000.

Should have any questions regarding ID verification please contact our Customer Support Team  on 1300 BULLION. You can also view our Privacy Policy.

Where can I find more information?

You can find out more by visiting the AUSTRAC website,  contacting AUSTRAC on 1300 021 037 orhelp_desk@austrac.gov.au .